Rapua te mea ngaro
There is a solution to every problem.
Our System
Delivers measurable results from day one, reducing Hospital Emergency Department patient volumes by transferring non-emergency cases to primary care quickly and safely
Integrates secondary and primary care teams in real time
Informs patients of the current wait times of Emergency Departments and local Urgent Care Clinics
ISO27001(ver.2022) Information Security Management System accredited
Results
245,000 less patients in EDs
1.2 million less waiting hours in Emergency Departments
11.5% average reduction in total Emergency Department volumes
Benefits
Frees up busy Hospital Emergency Department triage teams to focus on patients with medical emergencies
Reduces aggression levels towards frontline nurses by offering patients a choice and reducing waiting times
Empowers non-emergency patients to safely start their journey in primary rather than secondary care
Reduces Emergency Department crowding and patient wait times
Delivers cost savings to Hospitals and Health systems
"What do users say about Emergency Q?"
“When the EQ team first came to us, I thought 5 less patients a day would be a success, little did I know we would soon see 45 less on our busy days.”
“Since Emergency Q started it feels like the level of verbal abuse has dropped significantly... even if people choose to stay they tend not to be angry about the wait as we have offered them an alternative and they can see the wait time on the screen.”
“Emergency Q saved our bacon last winter.”
“It was absolutely fantastic, 100% happy as. It was just amazing!”
Emergency Q is not a substitute for professional health care or advice
Emergency Q, and any information provided in or through Emergency Q, is provided on an “as is” basis. Your use of Emergency Q is at your own risk and you are solely responsible for your use of Emergency Q. Emergency Q is provided for information purposes only and is not intended to be used to replace the advice of a qualified health care provider. If you are unsure whether to use Emergency Q please contact your qualified health care provider.
Emergency Q only provides data relating to participating healthcare providers (hospitals and urgent care/after-hours clinics) and does not necessarily offer a comprehensive list of all available healthcare providers, or of those that are nearest to you. There may be healthcare providers other than the providers shown on Emergency Q that are available and closer to you. If you are in a location where there are no participating healthcare providers, Emergency Q may not show any care options for you.